When I ask Google to play music on my Nest Hub Mini I have to ask twice. Every time.
The first time I ask, the device listens (even dims the music if it's already playing), but my command is not recorded on the display, and after doing nothing for 10 seconds the device responds "Hmm, something went wrong, wait a few seconds and try again".
The second time, I'll repeat the phrase and it will work straight away.
I have tried the following:
- The device is within 15-20 ft from the router.
- I am making sure I am 3 ft away from the Google Nest Hub Mini when saying a command (I have tested a variety of distances), and I am in a quiet environment, so I am confident the device can hear me clearly.
- I have rebooted the device and router in all possible order combinations.
- I have checked "My Activity" to see if my Google Nest Hub Mini is getting my command. My activity only reports the second command, so this would suggest that it's not getting my first command.
- I have factory data reset the device multiple times.
It's strange because once the device is "active", as in I get past the initial failed command, the device works fine and will take any command without fail for a while eg:
- Command 1: Fails
- Command 2: Works
- Command 3: Works etc
But if you leave it alone for more than 10 minutes I have to run this process all over again.
This basically makes the device so frustrating to use that I barely use it anymore.
Technical Details
- System firmware version: 1.20210119.2.1390060
- Cast firmware version: 1.52.260996
I have seen posts regarding similar behaviour from 2019 with no definitive solution which gives me no hope. I cannot recommend this device to anyone while this behaviour persists.
