02-17-2022 03:54 AM - edited 02-17-2022 04:11 AM
I have a Grey G icon in my Google Nest Hub , and i cannot Boot it.
I tried a Power restart several times - did not help.
I tried a Factory Reset - did not help.
02-17-2022 10:46 PM
Hey hz1m9v,
Thanks for reaching out. We know how challenging it can be not to have a working device when needed. Rest assured that our team is aware of this and is already looking into it. I'd like to gather some details — when did the this start? Are you using the official power adapter that came with the Nest display? Also, have you tried plugging the device to a different power outlet?
Please try these steps below that may help us fix the issue:
Let us know how it goes.
Regards,
Muddi
02-23-2022 05:31 AM
Prendete per i fondelli?
03-15-2022 02:35 PM
Hi hz1m9v,
We got your form. We'll check this with our team and get back to you once we have an update.
Thanks,
Edward
03-24-2022 11:14 PM
Hey hz1m9v,
We already sent you an email about your concern. I'll go ahead and lock this thread now, and let's continue through that channel.
Cheers,
Muddi