Google Nest Hub has black vertical lines on the screen

[Atharva]

Hi,

I had bought the nest hub last year and was working nice until 3 months ago it started getting black lines on the left side of the screen. I tried resetting it but it did not change anything.

It has not fallen down or is not in rough use 

Please get back to me as soon as possible

Thanks

[MplsCustomer]

@Atharva 

If you want to talk to Google Nest Support, you can use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

[Atharva]

I already tried it but no reply from them anything else I could do 

[Atharva]

Hi just wanted to know if there are any updates 

and is there any way I can exchange my device for a new one

[Alex_S]

Hello everyone,

Atharva, we appreciate all your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let us know once you're done.

We appreciate the help, MpIsCustomer.

Regards,
Alex

[Muddi]

Hi again, 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Cheers,

Muddi

[Muddi]

Hey Atharva,

We got the form you've submitted. We send you an email about your concern and let's continue through that channel.
 

Cheers,

Muddi