Google Nest Hub stuck on clock

[Trimpo]

I swipe to the right and all I get is a clock and the google assistant icon. Then sometimes I swipe and it works just fine! I've tried resetting and it doesn't work the only way to fix it is restarting the nest but after a while it just goes back to only showing the clock. Please help this is very frustrating. 

[Juni]

Hi Trimpo, 

Thanks for posting here in the Google Nest Community.

Thanks for reaching out and for providing detailed information on your concern and the steps that you've done — these are of great help!

Is it the first gen or second-gen Nest Hub? Are you able to swipe from the top or the bottom of the screen? Does your Nest Hub respond to voice commands when it's stuck on the clock? When did your issue begin? Were there any changes prior to the issue starting?

I look forward to your response.

Thanks,

Juni

[Juni]

Hi there,

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni