cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Playing music on mire than one device

Whitedeer16
Community Member

I can't get my music to play on more than one device. Usually play on "Family", all device's round house. Now there is a problem. Looked on my phone and nothing looks wrong. Have turned everything off then rest but no joy. Can anyone help me please. Sandra

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Whitedeer16, 

 

Thanks for posting here in the Google Nest Community.

 

This is not the experience that we wanted you to have; let me help you out. A few things: which Nest speakers are we working on? Are you playing music to your speaker group via voice command or casting?  What message are you getting every time you try to play music in your speaker group? Is it specific to one music provider?

 

You can go ahead and do a sequential reboot. First, unplug your Nest speakers for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

 

Let me know how it goes.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni