Google Nest Hub

[Ballmamma]

My google nest hub doesn't seem to work in the google home app. Iif I am away from home it just keeps showing that it is trying to load. I decided to try the google nest app and half the time I can see the camera and half the time I cannot. It just keeps showing that it is loading. I have tried all sorts of things and think it must be a problem within the app itself. I also am frustrated because for something that I got that seemed pretty easy to operate its become a vonstant headache when I am at work and cannot check in on my pup to see how he is. Help please. Im not very tech savvy and dont even know if it is just a hub or the hub max lol

[Princesss]

Hi Ballmamma,

Thanks for bringing this up. Could you please verify if your Google Nest Hub still responds? What happen you try to command, does it listen to you? Do you notice any prompt showing on the screen? Lastly, how far is it located from your router?

We'd love to know more details about it so we can start trying some steps. Keep us posted.

Best,

Princess

[Princesss]

Hello there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.

Best,

Princess

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Juni