Google Nest Mini Dropping of Home

[Dave81]

Nest Mini drops wifi either 2.4Ghz or 5GHz after a few days.  I have trouble shot the hell out of this, factory reset, changed wifi channels, and router settings as per in these forums. I can get it to connect and stay online, but after 3 - 5 it randomly drops off. When I try to discover or reconnect it takes ages. I have moved it to various locations in the house to see if router issue, including putting it next to router. Same thing happens. Anyone got any good ideas? 

[Dave81]

Bump as no response 

[Alex_S]

Hi Dave81,
 

Thanks for visiting the Google Nest Community. Looks like you already tried most of the troubleshooting steps we have. Try these next steps:

• Change the DNS address of your router to 8.8.8.8 and 8.8.4.4
• Reboot your router, unplug it for 2 minutes > Plug back in.
• Once the router is up, reboot your Google Nest Mini. Unplug it for a minute > Plug back in.

Let me know how it goes.

Kind regards,
Alex

[Alex_S]

Hi there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,
Alex

[Dave81]

Hi Alex, I have made the changes, and waiting to see how it goes

[Muddi]

Hey Dave81,

Chiming in, we will keep the thread open to monitor your devices. Please let us know if you experience any issues, so we can proceed with the next steps.

Cheers,

Muddi

[Muddi]

Hi there,

How is your device now? Have you experienced any issues in the past few days?

Cheers,

Muddi

[Muddi]

Hello Dave81,

Just bumping this up to make sure that you've seen our responses. Please be aware that this thread will be automatically locked after a certain period of inactivity. If you have any further questions or concerns in the future, please don't hesitate to create a new thread. Feel free to reach out anytime.
 

Cheers,

Muddi