02-15-2023 11:01 AM
Sleep routine not shutting off music
Still not fixed. Or previous attempt at fix has made it worse.
During sleep routine, Q When do you want the alarm. Say a time; response - I can't do that right now, what do you want me to play. And we enter an unending loop. Can only switch nest off!
Dbaygg
02-20-2023 07:39 PM
Hi dbaygg,
Thanks for posting in the Community.
We're sorry to hear about that experience. Just to make sure we're on the same page, you are using the Goodnight or the pre-made routines to do that, is that right? Also, have you already tried deleting the routine and re-creating it to see if there would be any changes on its behavior?
Let us know more details so we can check what would be the next steps to try.
Best,
Princess
02-24-2023 09:09 PM
Hi dbaygg,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess
02-23-2023 09:02 PM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
02-24-2023 09:49 PM
Thanks, seems to be ok now
02-25-2023 02:41 PM
Hey dbaygg,
Perfect! We're happy to hear that your issue was resolved! It looks like we can consider this one complete, so I will lock the thread shortly unless we can help out with anything else.
Cheers,
Muddi