Google Nest Mini keeps getting removed

[Anaerin]

I have several Nest Minis, and one of them keeps getting removed, several times a day.

I have tried factory resetting the device, and re-adding it from scratch, and it always disconnects. There are 2 accounts associated with this "home", and it reports the other one removed it, from both devices (So on my Google Home I get a notification that my wife removed it, and on her Google Home she gets a notification that I removed it, but neither of us did). Re-adding it goes through the setup just fine, though it appears as "Offline" in the devices tab.

According to the Home app, it's running:

Firmware Version: 384934,
Cast firmware: 2.58.384934

[Alex_S]

Hi Anaerin,

We appreciate your efforts. We'd like to take a deeper look into this for you. Please fill out this form with all the needed information, and then let us know once you're done.

Regards,
Alex

[Alex_S]

Hi there,

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Best,
Alex

[Anaerin]

I have re-sent the form, and yes I am still having issues.

[Alex_S]

Hello Anaerin,

We got your form—thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there so the team can further assist you. If you have other questions or concerns aside from this, let me know.

Warmly,
Alex