Google Nest Mini takes three attempts to connect to Google after several minutes of inactivity

[brysonj80]

For several months now we have had two Nest Minis having issues connecting to Google with the typical error responses

• "Something went wrong. Try again in a few seconds."
• "There was a glitch. Try again in a few seconds."

Having completed the troubleshooting at https://support.google.com/googlenest/answer/10248641?hl=en already numerous times, we were hoping to get some real help here. 

We have not only performed the suggested troubleshooting steps, but have also upgraded our internet service, as well as the router and modem, and again completed the troubleshooting steps with no success. It still like clockwork will give one of the above mentioned error responses three times before working. Also, once it starts working, as long as you do not let it sit without interacting with it for several minutes, it will continue to work perfectly fine. It is only after it sits for some time that it goes back to the error 

Thanks!

[Muddi]

Hi brysonj80,

Thanks for reaching out. Sorry to hear about your experience with your Google Nest Mini. I'd love to dig deeper into this.

To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Nest Mini). 
 

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hey brysonj80,,

How was your Nest Mini? Have you had the chance to try the suggested steps above?

Cheers,

Muddi

[Muddi]

Hi there,

Just bumping this up to make sure that you've seen our responses.  I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi