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Google Nest Mini won’t turn on

Yauuf
Community Member

When i plug my nest in, no lights turn flash up on the nest. Is there a way I can fix this? Please help. 

6 REPLIES 6

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Yauuf,

If you are using the Google supplied power adapter and the device is still covered under warranty then return it (or contact) the place of purchase.

 

Regards,
Cathal

Yauuf
Community Member

I got it free from Spotify with the Premium. Who do I contact?

Cathal_S
Gold Product Expert
Gold Product Expert

I assume it was dispatched from the Google store? But without more information about the country you live in and the exact promotion that you used as just a normal user like yourself I'd just recommend speaking with a Google representative.

To contact a Google Nest representative please use the link below.

Get Help:
https://support.google.com/googlenest/gethelp 

Regards,
Cathal

Jake
Community Specialist
Community Specialist

Hey Yauuf,

 

I wanted to check in and see if you managed to see Cathal_S post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Thanks so much Cathal_S for the help.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Yauuf,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Yauuf,


 It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake