WiFi x Mini

[NoIdeaHelp]

Hi All. Issue with my Mini is we've upgraded our modem and now when we go to connect speaker to Internet we're prompted there's a communication error. Have tried all troubleshoot options with all tech involved, I've even tried holding my tongue on the other side of my mouth... Still no success... Help I've got No Idea!!

[David_K]

If you've already changed to a different Wi-Fi network, try these steps:

1. Open the Google Home app.
2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

Instead of factory resetting your speaker or display, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

[Jake]

Hey NoIdeaHelp,

I wanted to check in and see if you managed to see davidking post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Thanks so much davidking for the helpful reply.

Best regards,
Jake

[Jake]

Hey NoIdeaHelp,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey NoIdeaHelp,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake