I have two Nest Minis - one downstairs in the living area, and one upstairs. Over time they have been getting more and more unreliable, with around 50% of my voice commands not working properly.
Problems:
- Device will "listen" (light up) when I make a command, seem like it's thinking and then do nothing.
- Device won't respond at all, even when I only 2 metres away and make a clear command.
- Device constantly mishears me:
- "Open/Close the blinds" is constantly answered by playing a lullaby
- "Can you hear me" is always answered by "Got it, your Spotify playlist called M.E."
- When making a command downstairs, often the downstairs device doesn't hear me, but the upstairs device will respond. This is even when I make a command within 1-2 metres of the downstairs device, meanwhile the upstairs device is around a corner, up some stairs, around another corner, and then in a different room.
Context:
- Both devices are within metres of a wifi router with strong internet signal.
- Both devices are sitting on desks with nothing above/around them that could affect the mics.
- Both devices are allocated to specific "rooms".
- I have modified the Hey Google sensitivity.
- I have factory reset and soft reset the devices.
- I have retrained my voice recognition.
I cannot fathom how they have become so useless and unreliable. I'd welcome any tips or validation on the situation before I rage quit the whole thing and buy Amazon Echos.
