Google Nest Telling me to Log In and I am. Tried Reset and got an error Code

[mcook0964]

My Google Nest was telling me to log in on the Google Home App and I was.  I tried to factory reset my device and when I try to set up the Google Assistant, I get an Error Code - kGSKErrorDomain error-83001.  I looked to make sure my phone was set to English and the region is United States which is all correct.  Please help!

[drginn]

Same issue!!!! Very frustrated!!!!

[mcook0964]

I'm not sure if this would apply to you, but there was a recent change with my Gmail account which was a work email.  I used it to set up my Nest.  This summer, my email was moved over to "Workspace" and was being managed by my employer.  I guess due to the restrictions on that email account, my Nest stopped working with that account.  I just created a new Gmail account separate from my work email and I was able to set up my Nest by using this new email.  Hope this helps!

[Muddi]

Hey folks,

Thanks for sharing details about the issue here. My apologies for the late response.

I know how challenging it can be, to not have a working device when needed. We'd love to help. A few questions: is this a first-time setup? What country are you located in? What type of account are you using (Personal or Business)? Have you tried to use a different phone/tablet? Have you tried setting up the device on a different network?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey mcook0964,

Understood! I'm also addressing @drginn issues, but we appreciate you for sharing those steps.

Cheers,

Muddi

[Muddi]

Hey drginn,

Just bumping in to make sure that you've seen our responses. Let us know if you still need help, and we're glad to assist you further.

Cheers,

Muddi

[Jake]

Hey all,

I wanted to check in, and ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,

Jake

[mcook0964]

Please read the last reply. I was able to figure out the problem by contacting support since it was several days before anyone replied here to help.