02-04-2023 01:59 AM
My Nest keeps dropping out the wifi connection every time when I’m listening to the Spotify.
I lose control over it when it still playing. When I’m trying to reconnect the Nest with my Spotify. It says the Spotify account is being use by others. (Of course, because the connection dropped out)
I have rebooted and reconnected and it doesn’t resolve the problem. I’ve done the above 5 times.
I have switch off the power completely and restart in 5 minutes and ending up with the same result. I have been using this Nest longer than 3 months and it was not a problem back then, until a week ago. I have not reconfigured my wifi, router nor internet set up at all.
I need help to solve this issue please. I have read other posts and knowing other people had experienced the same issue. I need a real solution to end this.
02-04-2023 07:22 AM
You could try removing your Nest Hub from the Google Home app, doing a factory reset, and then re-installing it.
02-05-2023 05:24 AM
I will give this a try tomorrow. Thanks.
02-08-2023 03:38 PM
02-10-2023 01:09 AM
I have unlink and re-link the device. Seems working fine for the moment. Thank you @MplsCustomer @for your suggestion.
02-10-2023 06:46 AM
Hi there,
I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.
Thanks,
Juni