02-17-2023 02:30 AM
Hello,
my google nest is silent this morning. It seems to work correctly but there is no sound coming out off it. It start this only morning.
02-21-2023 01:28 PM
Hey armageddon51,
Thanks for bringing this up with us. We'd love to help.
A few questions: which Google Nest device are we working with? Is there no audio from your device for all of your voice commands? Have you tried turning the volume all the way up? What troubleshooting steps have you tried?
Check if your Google Nest device still hears your voice commands. Here's the step: open the Google Home app > Tap on your Account icon at the top right > Choose My Activity and scroll down to see if your recent voice commands are inputted. Once done, perform a factory reset since it might help get the device working. You can follow the steps in this support article: Factory reset Google Nest or Home speakers or displays.
Keep me posted.
Best,
Lovely
02-24-2023 02:04 PM
Hi armageddon51,
Checking back in — how's it going? Still need our help? We just want to make sure you're all good to go.
Thanks,
Lovely
02-24-2023 02:06 PM
Hello, no that was a problem on Google side. It eventually return later. Thanks
02-24-2023 02:32 PM
Hello armageddon51,
I appreciate the response. We just want to confirm if your Google Nest device is already responding to your commands. Is it up and running now?
Let me know if you need anything else.
Regards,
Lovely
02-27-2023 04:55 PM
Hi armageddon51,
Chiming in-- have you had the chance to see the recent post? Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
02-28-2023 04:58 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess