Google Nest hub (2nd gen) randomly freezing and rebooting

[trancosrt]

I set up a Nest Hub (2nd gen) a couple of days ago and I've experienced issues since setting it up.

It started when, after setting up the "Display" section of the Home app in the evening, accessing this section the following morning crashed the app, both on the phone I used to set it up as well as in a phone with a newly installed Home app. A factory reset solved this issue.

After resetting it to factory a few times and connecting to both the 5gz and the 2.4ghz networks (settled in the 2.4 for compatibility with the Wyze cameras), I started to experience random freezes when playing Spotify audio and random reboots with the Photo Frame display as well as when displaying the camera feed.

I tried a different power outlet as I've read that it sometimes helps to no avail: it just froze again.

Any ideas? At this point it seems like a hardware issue as it installed an update immediately after turning it on so it's up-to-date.

[Jhayes1000]

I'm experiencing a similar issue. When Gmail launches in the browsers, Gmail starts in the browser then freezes with black screen. This is post initial Gmail login. Any other url seems to be fine.

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake