No sleep Data available

[Sukila]

Hey i Just hot a Nest Hub Gen 2. I activated all settings for the sleep sensor. When i go to bed, the symbol for the sleep sensor appears. But every morning it says "No sleep data available" and that i have to activate the sleep sensor for sleep data. I tried everthing in the Nest Hub 2 Page. I think its broken?

[DS2]

I also recently purchased a nest hub and I'm encountering the same error. It calibrates fine, and sleep sensor appears, but it's not tracking when I check for data. I was hoping to find an answer before I return the hub.

[Stv]

I am having this issue too

[Donatus]

Same issue here.

[Ksinnott]

Yep, same here  Unit says calibration worked but I'm not getting any data. 

[Sukila]

Hey!

I contacted Google Nest Support and we chatted for an hour ckecking all the settings and If i Had all needed Apps downloaded. somehow it worked! I can Just recommend chatting or calling them.

For me: i have Google Pixel but could still Download the Google assistant App from the Play Store. I think that was the Problem? I didnt really Change anything Else  

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake