Google Nest hub no enciende

[vrvalle]

Mi dispositivo no enciende. Es u Google Home hub

[Alex_S]

Hi vrvalle,

Thanks for visiting the Google Nest Community.
 

Just to confirm, are you still using the official power cord that came in with your Google Nest Hub? Try these suggested troubleshooting steps:
 

1. Plug your Google Nest Hub into a different wall outlet.
   Note: Make sure you are not connected to a surge protector to rule out all other hardware.
2. Discharge the Google Nest Hub:
   • Unplug the power adapter from the outlet and the Google Nest Hub.
   • Leave it unplugged for 20 seconds.
   • Plug the power adapter into the Google Nest Hub.
   • Plug the other end of the power adapter into a wall outlet that works.
   • Check if the Google Nest Hub display will power on.
3. If you have a second Google Nest Hub, try to use the power adapter from the one that currently works.

Regards,
Alex

[Muddi]

Hi there,

I don't want to be a nudge, but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi

[Muddi]

Hey vrvalle,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi