Google Nest hub not working with Google Wifi

[PirateJay]

Have had a Google Nest Hub v1 for over 2 years worked fine no issues.

recently installed Google WiFi to iron out the blank spots in my house and now finding “hmm we have a problem” message when using the Nest Hub. When I factory reset it, I then have problems with connectivity via the google home app but when I look at the list of devices via WiFi, it’s there,

really frustrating- two products from the same company and it doesn’t work off the bat

[Jeff]

Hey, PirateJay.

Sorry for the connection issues you're having with your Nest Hub and WiFi setup. That sounds like a real frustrating experience and I'll be happy to help you get it working properly.

I do have some questions to help sort it out.

• You said you have connectivity issues on Home but see it on the devices via WiFi. Are you talking about the WiFi app? 
• Have you migrated from the WiFi app to the Home app, or have you always been using the Home app?
• Are you getting the error message randomly, or is there a specific command that causes it?
• Are you also getting network outages, or is it limited to the network and the Hub connecting?

If you can give me a little more to go on, I'm sure we can get this fixed. I look forward to hearing back. Thanks.

[Jeff]

Hi, PirateJay.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks