Google Nest interface to Hulu is partially broken as of March 10

[MplsCustomer]

As of yesterday (March 10, 2025), Google Nest's interface to Hulu is partially broken.

For example, the command "Hey Google, play Criminal Minds on Hulu" suddenly no longer works on any of our Nest Hubs or Nest Hub Max. Instead, it yields the response "I looked for Bottom Feeders on Hulu, but it either isn't available or can't be played right now." The command "Hey Google, play the Criminal Minds series on Hulu" yields the response "I looked for Criminal Minds on Hulu, but it either isn't available or can't be played right now."

The problem occurs only with Google Nest; we can still access the "Criminal Minds" series on other non-Google Nest devices.

[MplsCustomer]

This is the third day this has been broken, with no response from Google Nest. I have sent repeated feedback from all 4 of our Nest Hubs and from our Nest Hub Max.

[MplsCustomer]

This is now the fourth day this has been broken, with no response from Google Nest.  Each day I have sent repeated feedback from our Nest Hubs and from our Nest Hub Max.

[MplsCustomer]

This is now the fifth day this has been broken, with no response from Google Nest.  I continue to send feedback from our devices.

I did unlink and then relink Hulu in the Google Home app.

I spent 40 minutes on chat with Hulu support, and they can find no issues on their end.

Curiously, this problem seems to be occurring only with the Criminal Minds series, and NOT with other Hulu shows.

[MplsCustomer]

This is now the sixth day this has been broken.  I send feedback every day, but have heard nothing from Google Nest.

[MplsCustomer]

My suspicion is that Google Nest has once again changed the syntax or dictionary for Google Assistant, and it somehow cannot correctly recognize the phrase "Criminal Minds".

If I ask, "Hey Google, on Hulu, please play the Criminal Minds TV series originally aired on CBS", it replies "I looked for Bottom Feeders on Hulu and it either isn't available or cannot be played right now".

If I ask, "Hey Google, on Hulu, there is a TV drama series called Criminal Minds that was originally aired on CBS; please play it on Hulu", it again replies "I looked for Bottom Feeders on Hulu and it either isn't available or cannot be played right now".

So much for AI.

This is the seventh day this has been going on. I keep sending feedback to Google Nest, but have received no reply.

[MplsCustomer]

Day 8 of this issue.  No resolution.  No response to repeated feedback sent to Google Nest.

[MplsCustomer]

Day 9 of this issue.

If I ask, "Hey Google, on Hulu, please play the TV series called Criminal Minds", it replies "I looked for Bottom Feeders on Hulu and it either isn't available or cannot be played right now".

No response to repeated feedback.

[MplsCustomer · Accepted solution]

Sometime this afternoon (it was still broken this morning), this problem was fixed, and it is now once again possible to say "Hey Google, play Criminal Minds on Hulu" and have it work!