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Google Nest - stop screen timeout when streaming camera

Stefanie33
Community Member

My screen keeps timing out after 5mins of streaming Wyze camera app through google nest 2nd generation. I have not clicked the toggle for this to occur in settings. 
anyone know how to fix? I am using this as my baby monitor and need it on ongoing. 

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hi Stefanie33,

 

Thanks for reaching out. Please note that we can only guarantee the streaming duration of our Nest cameras on the Google Nest Hub. Normally, the wired Nest cameras should stream live video for up to 12 hours, and the battery operated camera and doorbell will stream for 5 minutes. Google doesn't have any information about the stream duration for third-party cameras.

 

The best thing to do now is to reach out with Wyze support to check how long you can stream your camera on a third-party devices like Nest Hub.

 

Hope this helps.

 

Cheers,

Muddi

Juni
Community Specialist
Community Specialist

Hi there,

 

I'm jumping in to follow up if everything is good here. Let us know if you have any further questions.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hi Stefanie33,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan