Google Nest

[gamichaud]

We’re having trouble playing a local radio station (CBC Radio One Edmonton) through our Google Nest devices. When we ask it to play that station it comes up with a different radio station. The odd time it works and plays it but that is rare. 

[SoriaD_]

Hello @gamichaud

Thanks for reaching out to our Nest Community. I apologize for all the inconvenience of controlling your radio station. Don't worry; I'm happy to assist you with this situation.

Certainly this is not normal behavior on our Google devices. Let´s try to find a solution for this.

You can try the next steps:

• Ask for the station in a different way. For example, if the name didn't work, try the call sign or frequency.
• Add more specific information, such as 'on [radio service]', to your request.
• When you use the frequency, add the name of a nearby city.

With this your device need to play your favorite radio station.

Feel free to keep us posting, I'm here in case you need more assistance.

Kind regards,

Douglas.

[gamichaud]

Hi, I have taken your suggestion and asked Google to play the radio station by saying the following:  "Hey Google, play CBC Radio One Edmonton 93.9 FM"  this worked HOWEVER Google came back with "playing CBS Radio One TuneIn.  HOWEVER, again; I tried it a little while later and it wouldn't play it at all.  It came back with "Sorry I don't understand" then again with played some other radio station all together after another try.  Not sure what to try now.  🤷‍♂️ Gary