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Connecting Nest Hub Max to Nest Aware

Byron_K
Community Member

Hi all

I have a Google Nest Aware subscription. My doorbell camera is connected but it doesn’t seem to want to connect to my two Nest Hub Max displays. Any suggestions?

Byron

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @Byron_K!

 

Thanks for posting in the community.
I’m sorry for the inconvenience that you’ve been experiencing with your Nest doorbell and your two Nest Hub Max. I can see that your Nest doorbell and the displays are properly working, but the doorbell is not showing up in your displays. No worries, help is here.

 

In order to give you the correct assistance, I need some extra information. Here are a couple of questions for you:

  • What is the exact model of your Nest doorbell?
  • Did the doorbell and the displays work together before?
  • Are the doorbell and the displays connected to the same Google account?
  • Are the doorbell and the display connected on the same home structure?
  • Have you checked if the display is in do not disturb mode?

 

In the meantime, you can check the following article: Get doorbell visitor announcements on a speaker or display

 

Tell me how it goes.

 

Regards,

 

Daniel.