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Google PLEASE fix or respond to radio streaming issues!!!

realjax
Community Member

Streaming radiostations on the nest hub has been problematic for weeks on end now. The device either says it doesn't understand your request, ( a request that  worked fined a few weeks ago, or even worked a second ago ??) or when it does, nothing ever starts playing and it reports that something went wrong. When you repeat the request 4 to 5 times it may eventually start the stream.

ps. please refrain from dumb support questions like 'have you tried turning it off and on' . We are not stupid.

 

6 REPLIES 6

Muddi
Community Specialist
Community Specialist

Hey realjax,

 

Thanks for stopping by on the Google Nest Community forum.

 

I know how challenging it is when you can't listen to your favorite radio stations on your Google Nest Hub. A few questions - what radio provider and stations are you having an issue with? Are you having the same issue when playing music? Also, please share the steps that you've done so far.

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey realjax,

 

I just wanted to follow up on this. Are you still having issues listening to TuneIn on your Google Nest Hub?

 

I'll wait to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey realjax,

 

Thanks for coming back to us. For us to further assist you, please answer these questions: what radio provider and stations are you having an issue with? Are you having the same issue when playing music? Also, please share the steps that you've done so far.

 

Keep us posted.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey realjax,

 

It's me again! How's your device? Please let us know if you still need help, and we're glad to assist you further.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey realjax,

 

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

realjax
Community Member

Yes. This is still very much a problem