Google Smart Speaker stopped streaming my favourite station.

[AM27]

I ask Google to stream UCB2 every morning and frequently throughput the day, without fail Google does this. Today it stopped 😰 It'll play other stations, but not UCB or Ucb2. Please can anyone help me?

[Meo451]

The same happened to me using Echo Dot, could only play through my phone app, not through Tunein.

[Cyclic]

According to UCB they are aware that there is a technical issue and neither UCB1 nor UCB2 are currently available on “TuneIn”. Smart speakers play the UCB stations through “TuneIn” and this is why you can’t get either stations on your smart speaker. 
They are aware of the problem and say that their tech guys are working on it. You can listen to it on their app, through the internet and on a DAB+ radio.

[Muddi]

Hey folks,

Thanks for bringing this up. I know how relaxing it can be to be able to listen to your favorite radio station on the Google Home/Nest device. I appreciate @Cyclic for sharing the information provided by the station itself as this looks like an issue on their end and not with the speakers.

Please send feedback via voice command on your Google Home/Nest devices after you experience the issue so we can also investigate the issue. Visit this link for the steps on how to send feedback.

Cheers,

Muddi

[Muddi]

Hey folks,

Just checking in if you're still experiencing issues playing UCB stations via TuneIn on your Google Home/Nest devices? Let us know by updating this thread, and the community will be glad to help.

Cheers,

Muddi

[Cyclic]

UCB via TuneIn all appeared to be working fine from this morning.

[Muddi]

Hey Cyclic,

Thanks for the update. Happy to hear that you're able to stream UCB via TuneIn now. I'll keep this thread open for a while, and wait for other users to update. This is to make sure that everyone can listen to UCB before closing the thread.

Cheers,

Muddi

[Jeni]

I tried again this morning and I am still unable to play UCB1 and UCB2 on my Google nest.

[Muddi]

Hey Jeni,

I appreciate the update. To confirm, is it working before? What is the specific command that you're using? What is the response of your Google Home/Nest device when you ask it to play the stations?  Also, which country are you located?

Keep us posted.

Cheers,

Muddi

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Muddi]

Hey folks,

Just bumping in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi