Thanks for posting in the Google Nest Help Community.
Apologies for the late response here. To confirm, is it about the Nest Hub Max camera? Please tell us more details about your concern so we can help you properly.
Looking forward to your response.
Just bumping in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.