02-06-2023 03:46 PM
The Google Speakers group option doesn't work. Disconnected them reconnected them. deleted them on the app reinstalled them. deleted and remade the group. disconnected internet and reconnected internet. Moved them closer together. changed positions. Uninstalled and reinstalled the app.
Nothing works I'm getting sick and tired of this **bleep**.
02-11-2023 09:57 AM
Hi there,
Thanks for posting here in the Google Nest Community.
This is not the experience that we wanted you to have, let me help you out. A few things: which Nest speakers are we working with? When did your issue begin? When did your issue begin? Were there any recent changes made? Does it happen when you play music with the group via voice command or casting from an app?
You can create a new home structure then move your Nest speakers there then create a group. Observe if it will make a difference. Check the steps below for guidance.
Create a home
Note: You can have up to 5 homes in your account.
Move a device to a different home
Note: Not all devices can be moved to a different home this way. Speakers, displays, and Chromecast can be moved, but Nest Wifi point and Nest Hub Max can't. Some Nest and Wifi devices can't be moved to a different home. If you have a device that can't be moved to a different home, you need to factory reset your device and set it up again in a new home.
Check this link for more information.
Hope this helps.
Thanks,
Juni
02-14-2023 10:49 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regard,
Juni
02-15-2023 10:57 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni