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Google account change on nest hub

TimM4466
Community Member

On my parents nest hub, I was using it for a bit and I tried to get my goodnight routine. When I said goodnight Tim (or something along those lines-I can’t really remember), it linked to my Google  account on the nest hub and will not switch back to the original account linked which was parents. Please help me fix this!

 

7 REPLIES 7

It would not let me change the account linked to a specific device. How do I do that?

LovelyM
Community Specialist
Community Specialist

Hi folks,

@RachelGomez123, I appreciate the help here.

Thanks for posting, @TimM4466. If you are unable to move your Google Nest Hub into your parent's account, you might need to do a factory reset on your display instead and set it up in the account you wanted it to be linked into. Once done, you should be good to go.

Keep me posted.

Thanks, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi TimM4466,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey TimM4466, 

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Cheers,
Lovely

How do I change the Google account linked to my nest hub?

@TimM4466 

If you're changing the Google Account, you are in effect changing the owner. You could use Google Nest's moving guide:

https://support.google.com/googlenest/answer/11151047?hl=en#zippy=%2Cspeakers-and-displays

LovelyM
Community Specialist
Community Specialist

Hi everyone, 

@MplsCustomer, I appreciate the help here. 

It seems like you created another thread, @TimM4466. I'll merge this thread with that one so we can communicate effectively. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged into the main one.

Many thanks, 
Lovely