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Google assistant does not recognize chromecast with the name TV

IgorLange
Community Member

Google Nest Mini does not recognize Chromecast when its name is TV. Before the commands worked.

Does anyone know how to resolve.

5 REPLIES 5

RXShorty
Gold Product Expert
Gold Product Expert

Hi @IgorLange 

Do you use the word TV when giving the cast command? 😊

Hi @RXShorty Yes I always use it, this is the answer she gives.

I say for example "play Stranger Things on TV"

And she gives this answer 

"I also need to know which device to use. Try saying that again, and include the device's name."

 

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@RXShorty, thanks for the help.

 

@IgorLange, that certainly isn't the experience we want you to have ― let's check it out. When did the issue start? What's the type of Chromecast you're using and what is the exact name of your TV that you've set on your Google Home app? It would help a lot if you could do a sequential reboot first. Unplug the power cord of your router followed by your TV and your Nest Mini. Plug them back in after 3 minutes or 5 minutes tops. Restarting your phone might also help.

 

Keep us posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards.

Dan

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake