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Google assistant on Nest Wifi does not recognise routine anymore

LFS
Community Member

Recently, some of my routine names cannot be recognised by the Google Assistant anymore. For example, the routine name is called "movie light". When I gave the voice command, it does a search on Google and gave recommendations and addresses of businesses instead. This is highly irritating and Google should solve this issue.

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi LFS, 

 

Thanks for posting here in the Google Nest Community.

 

I’m sorry for the trouble this has caused you, let me help you out. A few things: do you have other Nest speakers? If so, is the issue happening to them too? What steps did you try so far? 

 

Try to delete and create the routine again, then observe if it will make a difference. 

 

Keep me in the loop.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Juni