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Google displays not showing hourly temps

peterjmahan
Community Member

When asking Google what the temperature is for the day, it would respond with the high and low but then show the hourly temps for the day.  In the past month or so, that portion is blank.  It accommodates screen for it but it's always blank. I have factory reset the device and it still does it.  Any suggestions would be greatly appreciated 

1 Recommended Answer

Juni
Community Specialist
Community Specialist

Hi peterjmahan,

 

Thanks for posting and for being a step ahead of us. I know how it feels when something isn’t working as it should, and we appreciate the troubleshooting that you did. A few questions: what Google Nest display are we working with? Were there any recent changes made? Also, could you provide us with your device's firmware version? Check out the steps below on how to get it:

 

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Tap your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Regards,

Juni

View Recommended Answer in original post

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi peterjmahan,

 

Thanks for posting and for being a step ahead of us. I know how it feels when something isn’t working as it should, and we appreciate the troubleshooting that you did. A few questions: what Google Nest display are we working with? Were there any recent changes made? Also, could you provide us with your device's firmware version? Check out the steps below on how to get it:

 

  1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
  2. Open the Google Home app Google Home app.
  3. Tap your device's tile.
  4. At the top right, tap Settings and then Device information.
  5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Regards,

Juni