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Google home Devices are using old address

ShparkyEG
Community Member

Hi,

I have moved to another city and updated both home address and my personal assistant location.

However when i'm using assistant on my phone asking "what is the weather outside" it provides the correct information, but when i'm doing the same, using Nest Hub Max, it's providing information, related my old City. 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi ShparkyEG,

 

Thanks for reaching out. 

 

We appreciate all the steps you've tried. Have you also updated your address on Google Maps? Also, let's check your device's address from the assistant settings on the Home app.

 

Let us know as soon as you try it.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess