Google home app confusing

[SG73]

I just find the whole app so confusing. I’m quite tech savvy but trying to link devices to the app is so difficult. If you want to move a device from one room to another you can’t do it easily.  Renaming rooms is difficult as sometimes it will state it exists but it doesn’t.

Tried connecting @2neufy indoor cameras and that’s not a great success. Think I might just look into another smart device and replace all my Google ones.

Very eye watering confusing.

[CW15]

The home app is the worst thing I've ever seen when it comes to controlling your home network and router.  I couldn't agree more.

[kcruzgonzalez]

Hi @SG73,

Thank you for posting in the community. I understand that you are having trouble connecting your Neufy indoor cameras. I understand how frustrating it can be when a new device doesn't work as expected.

Regarding your issues with the indoor cameras, please note that support for third-party devices is handled by the device's manufacturer. The best way to get assistance with the camera setup would be to contact their customer support team.

For the usability issues you've mentioned with the Google Home app, such as the difficulty with moving devices between rooms and the errors when renaming them, I want you to know that your feedback is incredibly valuable. Our team is always working to improve the user experience, and your detailed feedback can help them with future updates.

Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

If you have any other questions or need help with a Google product, please feel free to post again.

Regards,

Kevin