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Google home does not add philips android tv 55pus8007/12 after leatest update

Albanotiti
Community Member

a week ago

Hi.

I recently got un update for philips 55pus8007/13 and the Google Home does not add it as new device anymore.

They have been always on the same home network. Nothink else has been changed since my previous update.

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1 REPLY 1

Derickf
Community Specialist
Community Specialist

Tuesday

Hi @Albanotiti,

 

Thank you for reaching out to the community. I understand you're experiencing an issue where your Google Home app is no longer recognizing your Philips television after a recent software update. I appreciate you confirming that the TV remains on the same home network and no other changes have been made to your setup since the update. I'm happy to assist you.

In this situation, we recommend contacting Philips support directly. They will have specific knowledge regarding their software updates and how they might interact with the Google Home app.

 

Best regards,

Derick.

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