Google home hub has black lines on the left of screen

[Assadandre]

Hello

My google nest hub suddenly has black stripes on the left of the screen.

Is there any way to fix this?

[JillG]

Hi Assadandre,

Try doing a factory reset and hopefully that clears it up. To do the reset on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

[frances]

Hi All,

First, thank you JillG for your help on this thread!

Hello Assadandre, just wanted to check in. Has your issue been resolved? Please keep us updated, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.