06-19-2023 03:42 AM
I have changed my Google home hub to dark mode several times and it keeps switching back on its own to light mode
06-27-2023 09:15 AM
Hi Menz,
Thanks for reaching out.
That's pretty weird. Once you've changed its appearance from the Hub's settings, it should stay that way. Since when did you notice these changes? Does it happen every time you restart the Google Nest Hub? Have you already tried performing a complete reset to see if this would make any changes? If not, you can follow these steps: https://goo.gle/3x50Yl7
Let me know how it goes.
Best,
Princess
06-30-2023 01:19 PM
Hey there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
06-30-2023 02:22 PM
it's hard to say. It doesn't happen after a reboot. I just know that a few weeks I set it to dark mode and then recently it was in light mode and I know it's happened at least twice. Sorry I am not giving you much to go on
07-01-2023 11:12 AM
Hi Menz,
It's alright. By the way, have you already tried performing a complete reset to your Google Nest Hub?
Best,
Princess
07-01-2023 11:19 AM
I have not done that
07-04-2023 11:20 AM
Hey there,
Let's go ahead and perform a complete reset to your Google Nest Hub and see if this would make any changes on its behavior. Here's how: https://goo.gle/3x50Yl7
Let me know how it goes.
Best,
Princess
07-07-2023 11:31 AM
Hello Menz,
Checking in-- have you tried the steps posted above? Let us know if it works on your end, otherwise we'll be locking the thread shortly.
Best,
Princess
07-08-2023 02:29 PM
Hello there,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Best,
Princess