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Google home hub keeps switching to light mode

Menz
Community Member

I have changed my Google home hub to dark mode several times and it keeps switching back on its own to light mode

8 REPLIES 8

Princesss
Community Specialist
Community Specialist

Hi Menz,

 

Thanks for reaching out.

 

That's pretty weird. Once you've changed its appearance from the Hub's settings, it should stay that way. Since when did you notice these changes? Does it happen every time you restart the Google Nest Hub? Have you already tried performing a complete reset to see if this would make any changes? If not, you can follow these steps: https://goo.gle/3x50Yl7

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Menz
Community Member

it's hard to say. It doesn't happen after a reboot. I just know that a few weeks I set it to dark mode and then recently it was in light mode and I know it's happened at least twice. Sorry I am not giving you much to go on

Princesss
Community Specialist
Community Specialist

Hi Menz,

 

It's alright. By the way, have you already tried performing a complete reset to your Google Nest Hub?

 

Best,

Princess

Menz
Community Member

I have not done that 

Princesss
Community Specialist
Community Specialist

Hey there,

 

Let's go ahead and perform a complete reset to your Google Nest Hub and see if this would make any changes on its behavior. Here's how: https://goo.gle/3x50Yl7

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello Menz,

 

Checking in-- have you tried the steps posted above? Let us know if it works on your end, otherwise we'll be locking the thread shortly.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess