12-28-2023 08:21 AM
My two Google home hubs and my one speaker have stopped linking to my phone. I can no longer play any music, l can’t link my Netflix, my Apple Music account etc. I literally can’t do anything.
All passwords remain the same
I have unplugged them all and then re started them
I have deleted the Google home app and reinstalled it
I have unlinked and linked the speakers
I have deleted the speakers and then re added them
The three devices are no longer showing on my Bluetooth connections on my phone
I have tried to add my phone via the new devices on the Google home hub, but it won’t connect
I have gone through so many different troubleshooting streams but have not got any answers
12-28-2023 04:43 PM
Same the app shows all notifications, critical alerts and my phone number but my stupid hub still doesn’t see my iPhone 15 plus
01-04-2024 07:41 AM
Hello folks,
Thanks for reaching out Google Nest Community.
We're sorry to hear about issues you're having with connecting your Google Nest speakers via Bluetooth. I also appreciate all the steps you've tried trying to resolve this.
Has anyone of you already tried to unpair their devices via Bluetooth? Let's give these steps a try:
Tap the X next to the device you want to unpair Unpair.
Also, trying a different device might help so we can isolate if this is a device specific issue or not.
Keep me posted.
Best,
Princess