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Nest hub 2nd gen stopped working with my Nest Speaker

Summersteve
Community Member

‎12-11-2023 12:19 PM

- tried new groups - rebooting - all the advice on here - was told months ago a new patch would be out by now!  Very frustrating - definitely recommending against google products until this is fixed.  

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Princesss
Community Specialist
Community Specialist

‎01-04-2024 07:51 AM

Hello Summersteve, 

 

Thanks for posting in the Community.

 

We're sorry to hear about this experience with using speaker groups. To further isolate the issue, could you tell us how many speakers are you trying to include in a speaker group? Are these speakers also included in other speaker groups in your home structure? 

 

Certain devices are limited to a single group at a time. For impacted devices, you’ll need to move them to your preferred speaker group in the Google Home app or dynamically add them to a group during media playback. 

 

The following devices can only belong to one speaker group in the Google Home app at a time. If you try to add one of these devices to a second speaker group in the app, you’ll get an error message. 
 

  • Google Nest Mini (2nd gen)
  • Google Nest Audio
  • Chromecast with Google TV (4K)
  • Chromecast with Google TV (HD)
  • Google Nest Hub (2nd gen)
  • Google Nest Hub Max
  • Google Nest Wifi point
  • Pixel Tablet (Hub Mode)

For more info about this, you may refer to this link: Create and manage speaker groups

 

Feel free to respond if you have additional questions and I'd be happy to help.

 

Best,

Princess

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