Google home mini stopped working

[avg24]

I came home after being gone a few days to my all of my Google Home Minis not working. Any command is met with "Your google home isn't set up yet, to get started download the Google home app...."

In my Google Home app, it was showing as offline in the location, but it was showing in my local devices. I was able to control the volume and see the technical details.

I rebooted the Home Mini and the same results.

I reset the Home Mini and set it up again to be met with a "There was a problem setting up Google Home Mini" after finalizing setup. It is now online in the location, but it still says the same message when issuing it any voice command.

I'm sure the replies are going to ask me to reboot my phone, reboot my router, reboot the mini again.... But why?

How about telling me why this started, a faulty firmware update? Can I disable firmware updates on the mini to prevent this in the future if that is the case?

I also shouldn't have to create a new home, set the device, then delete the home as I've seen suggested

System firmware version: 375114

Cast firmware: 2.57.375114

[warrblade]

All of my Google minis went the same way but at different times. Sort of like they each reached a certain age and then just went insane. Nothing worked for long. Reseting them sometimes worried for maybe a while 24 period. The first time I contacted support they asked if I had YouTube music premium, which I have had for years. Since it was cheat. But what the heck would that matter? All the minis went out like that. Now my Home speaker is starting to act insane too. You ask it to play Beethoven and it replis "now playing Beethoven." Then it plays pop music. Google is on the verge of total failure. 

[ovidioj]

Hello everyone,

Thanks for posting in the community. 

I can only imagine the frustration of coming home to unresponsive Google Home Minis! Thank you so much for already trying some troubleshooting steps like rebooting and resetting your devices. That shows great initiative.

Let's work together to get them back up and running smoothly. Here are a few steps you can try:

• Forget the Wi-Fi Network: On your smartphone or tablet you're using for setup, forget the Wi-Fi network your Google Home Minis were previously connected to. This can sometimes clear up connection issues.
• Restart Your Device: Give your smartphone or tablet a quick restart. Sometimes a fresh start can resolve minor software glitches.
• Factory Reset the Google Home Minis (Last Resort): If the first two steps don't work, consider a factory reset on your Google Home Minis. Important: This will erase all your settings and data stored on the devices.

Here's how to factory reset your Google Home Mini:

• You can check out this How to factory reset Google Home Mini link or following the next steps: Locate the small, recessed button on the bottom of the device.
  Press and hold this button for about 15 seconds until you hear a confirmation sound. 

Once you've reset your Google Home Minis, make sure you're setting them up on a stable Wi-Fi network.
If the issue persists after trying these steps, there might be a deeper problem, so please fill out this contact us form to get assistance by phone. 

I appreciate your patience and hope these steps help you get your Google Home Minis back to normal! Please let me know. Thank you.

Regards, 
Jorge