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Google home mini stops mid sentence..no fix still?

Danboi
Community Member

...hey google.. can you repeat that!

Who else says this a lot?

 I have to say it at least one in every 3 responses.

No, turning off, resetting, clearing caches does nothing 

I used to love my google assistant, now they are so frustrating.

Now embarrassing to use in front of friends who visit, because your guaranteed it will mess up, it's becoming more of a comedic relief.

FIX IT GOOGLE!

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Danboi,

 

Sorry for the trouble this may have caused you — let's figure this out.

 

A few questions: are you using a private home or private network? How far is your Google Home Mini from the router? Also, have you tried rebooting your router? 

 

Could you provide us the cast firmware version of your speaker? Also, try retraining your voice.

 

Keep us posted!

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Danboi,

 

How's it going with your Google Home Mini? Did retraining your voice work? Feel free to reply on this thread if you still need our help.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Danboi,

 

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

 

Regards,

Alex