Google home mini stops playing tune in after 30min

[shadebuttah]

Hello,

Over the past few weeks i’ve noticed that my google home mini stops playing on tunein after about 30min. It plays completely fine when using spotify. It used to play all day until i told it to turn off but now after 30min it just stops for no reason and i have to tell it to play the radio station again. I’ve tried resetting it and the router but nothing changed. 

Can anyone help?

Thanks! 

[aperezdeleon]

Hi there shadebuttah,

Thanks for reaching out to our community.

It's confusing that you can't seem to listen to tune in after 30 minutes, but don't worry, let's figure out what's going on.

First, I want to know when you started experiencing this problem. If you can give me a more specific timeline, we can see if something changed in your setup. In the meantime, my first suggestion is to make sure the speaker or display is within 15-20 ft (4-6 m) of the Wi-Fi router and isn't receiving any interference.

You could also follow this article on how to Link your radio services to remove tune in from your radio services and add it back again. This will ensure there aren't any problems with the current connection between the service and the Nest Mini.

Do you experience the same issue with any other radio stations?

Please let me know.

Regards,
Angel.

[Harmar]

Same thing happening to us and a friend of ours on our google minis. Started happening about 2 weeks ago.