04-14-2023 10:07 AM
I'm trying to set a bedtime routine at a certain time that involves youtube music and a playlist. The playlist wont automatically start to play through any speaker/display and theres no "home group" option even though I have all my speakers/display attached to "home group". I get an error mesage that says "the music cant be played right now" or something very similar. The music is uploaded into the playlist.. not directly streaming. I used to have 2 channels to removed 1.
What else could be the problem for the routine not starting at set time. I can manually goto the playlist and cast it through my "home group".. it just wont start playing by itself. It used to work last year before youtube music became the default for google.
04-19-2023 01:04 PM
Hi Gpatel10,
This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? When did the routine last work? What streaming services are you using with your media routines?
It would help a lot if you could do a sequential reboot first:
Once done, I suggest you delete or create a new routine that only involves 1 device and see what happens. See this guide in managing routines.
Best,
Dan
04-20-2023 07:07 PM
Thank you for your response.
I use YouTube music(not premium)
I have the next max display and the Google homes.. all tied together in home group.
Problems started when Google music was discontinued.
I will try the sequential reboot.
04-22-2023 01:43 PM
Hi Gpatel10,
How was it? Does rebooting helped with its behavior?
Best,
Princess
04-25-2023 01:46 PM
Hi Gpatel10,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
04-25-2023 01:53 PM
I restarted every unit.. and deleted and created a new routine. Still doesn't work.
Latest message said can't perform that function on the Google mini but try another device.
05-06-2023 10:44 AM
Hi Gpatel10,
We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princes
05-09-2023 01:03 PM
Hey there,
We just want to check-- have you had the chance to fill out the form?
Best,
Princess
05-09-2023 05:33 PM
Yes I filled out the form.
05-09-2023 11:04 PM
Hi Gpatel10,
Thanks — we got your form and have sent it over to our team for review. Please check your inbox from time to time as someone will be reaching out to you. Also, please be advised that this thread will be locked after 24 hours.
Cheers,
Muddi