Max volume for Google Home Mini and Nest mini gone down?

[preetomb]

I've used Google Home Mini and Nest Mini for a while now. It seems the max volume has decreased by quite a bit, is this a known issue? I've opened a new Nest Mini and it has the same problem. When Google Assistant speaks it seems like it's at the correct volume but media is way lower. 

[LovelyM]

Hi preetomb, 

Thanks for flagging this for us. Our team investigated this and found out that this may be due to adjustments made by certain music providers. Would you mind sharing what music provider you're using?

I am waiting for your response.

Best, 
Lovely

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Princesss]

Hi preetomb,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess

[preetomb]

Hi Lovely, I use YouTube Music mostly

[LovelyM]

Hello preetomb, 

I want to check with you if the Google Home Mini's volume is normal when you are not playing YouTube Music. Kindly give me the device's Cast firmware version, so we can look into this closer.

Best, 
Lovely

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hey there preetomb,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan

[preetomb]

Noticing the volume issue on my Nest Hub Max now as well. The voice is much louder than music played through Youtube Music, is that what you're asking? 

Here's the cast info:

Nest mini: 1.56.348702

Nest Hub: 1.56.295170

Thanks Lovely, sorry for the late responses, I don't get notifications when you post for some reason - only when someone says they're going to close the thread

[Muddi]

Hey preetomb,

Chiming in, do you notice the issue on other music services like Spotify or Pandora? How about when you cast the music to your speakers?

Cheers,

Muddi

[Juni]

Hi there,

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Regards,

Juni