Google home sleep sensing won’t set up

[Daniel_14]

When I swipe up and click on setting on my google home it said sleep sensing is inactive when I click on sleep sensing it  saids “in order to use this feature, you need to set up sleep sensing in your google home app” when I already have and when I press calibrate on the app it said go into to setting on you google home and click on it. I have tried a factory reset nothing changed.

Also I had a google home nest gen one and had weather frog as my wallpaper is that not an option anymore. But it says to enable it on my dashboard what strange?

[Tester9911]

I have exactly the same problem. Best hub 2 tells me to go to my Home App on my mobile. Mobile tells me to go to settings on nest hub 2. Reset done. Found something about google home app settings with wellness (under google assistant) but this is turned on as well. 

Just doesn't seem to work. 

[Daniel_14]

Ok message me if you find out a way to get it work 🙂

[Kiyobashi]

I have the same issue! Can’t set it up. 

[Zns]

Same issue! Spoke to support and they couldn't fix it. They've escalated up to engineering team. Another Google messed up update again... 

[Daniel_14]

Hope they fix it tell me when they have.

[Slipchuck]

Any solution yet? Same problem 

[Zns]

Nothing yet I'm afraid. Last update I had was Sunday 13th March (UK) advising a 1-3 day response time for the engineering team to investigate. I'll chase on Thursday if I haven't heard anything.

[Daniel_14]

Let me know when fixed

thanks

[Dayne]

Same here. Cannot calibrate the hub.

Also since the last update speaker groups have been malfunctioning.

[Daniel_14]

I know why speaker group are broken look up Sonos law suit with google homes devices

Basically apparently google stole sonos music tech and one part of that was speaker groups sooo

[indomitus]

Same problem for about a month now, hub instructs to set up sensing in phone and visa versa. 

[Princesss]

Hi everyone,

Thanks for visiting the Google Nest Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. To know more about Sleep Sensing feature, you may click this link as your reference.

If you have additional questions, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,
Princess