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Bentleywelch89
Community Member

Hey I need help really bad and quick i got a Lenovo smart clock and when I say hey google what is the temperature he say a another location than my home location how can I get this fix my email is #

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Bentleywelch89,

 

That certainly hasn't been easy for you ― to set your expectations, our scope of support is for Google Nest speakers and displays. Although your Lenovo Smart Clock has a built-in Google Assistant to it, it was still Lenovo who did the integration. It would help a lot if you could do a sequential reboot first to refresh all your device's connections. Unplug the power cord of your router followed by your Lenovo Smart Display. Restarting your phone might also help. Just to make sure, could you also open your Google Home app and follow the steps on how to change home and work locations. If issue persists, reach out to Lenovo support for more troubleshooting steps and tell us how it goes.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi Bentleywelch89,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan