02-15-2023 03:22 PM
I have a relatively new hub max which was working fine - but suddenly disconnected from my home Wi-Fi. Now when I open my google home app to set up the hub max - my Wi-Fi name does not appear. I have reset both hub and router. I have deleted and reinstalled my google home app and i am able to see my Wi-Fi in my settings on my iPhone (so it isn't blocked). I have even tried with my daughters iPhone. Any new ideas would be GREATLY appreciated please. Super frustrating and have wasted so much time! PS I have even moved the hub closer to the router.
02-19-2023 03:19 PM
Hey there,
Thanks for giving that helpful steps, MikeClark!
Lindalou1, checking back in if you are still having problems connecting your Google Nest Hub Max to your network. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best,
Alex
02-22-2023 03:30 PM
Hello Lindalou1,
How's it going with your Nest Hub Max? Still need help with it?
Thanks,
Alex
02-23-2023 05:17 PM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
Best,
Princess