I have a relatively new hub max which was working fine - but suddenly disconnected from my home Wi-Fi. Now when I open my google home app to set up the hub max - my Wi-Fi name does not appear. I have reset both hub and router. I have deleted and reinstalled my google home app and i am able to see my Wi-Fi in my settings on my iPhone (so it isn't blocked). I have even tried with my daughters iPhone. Any new ideas would be GREATLY appreciated please. Super frustrating and have wasted so much time! PS I have even moved the hub closer to the router.
Thanks for giving that helpful steps, MikeClark!
Lindalou1, checking back in if you are still having problems connecting your Google Nest Hub Max to your network. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.