cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google hub radio cuts out after a few minutes

hughes27
Community Member

I play the radio from my Google Wifi hub, and it plays through TuneIn. After a few minutes it cuts out. Then it will come back on after 10 seconds or so, then plays the radio for another few minutes, then it cuts off again.

If I play Spotify it works without any disruption.

Can someone please help me with this? Thanks

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello hughes27, 

 

Thanks for posting here in the community forum. I'm sorry to hear that the TuneIn radio cuts out after a few minutes and this behavior comes back often. Don’t worry; it’s a pleasure to help.

To provide you with accurate troubleshooting steps, I would appreciate your assistance in answering the following questions:

  • What is the exact model of the Google device that you’re using?

  • When did the trouble first occur?

  • Have you taken some troubleshooting steps? If so, could you tell me which?

In the meantime, try to unlink and reconnect this app.

If you have any additional details or information that might be helpful, please feel free to share them with me.

 

Best regards,

Daniel