Hi Ethel Holloway,
Thank you for reaching out. That definitely sounds concerning that your Google display is not showing anything. I would be more than happy to help. First, I have some questions to get a better understanding of this issue:
- Which Google device is this occurring on? (Model name, generation number)
- When it is gray, do you see a G logo in the middle?
- Could you please attach a photo of your display?
- Have you tried rebooting or resetting your device?
I look forward to your response. Thanks.
from - Frances (Community Specialist)